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Service
Dream of Steel, Dream of TC
Service Quality Service
human · steel · nature - TC
QUALITY SERVICE
Quality Service
Customized management system

We operate a standard table of customized quality management systems differentiated for each customer.

  • Individual storage of products and raw materials by customer • Separate storage of small residuals and long-term inventory

  • Provide packaging requested by customers (export packaging) • Exterior quality control to prevent contamination

  • Label
    color
    differentiation

ROBOT SYSTEM Operation

We produce products of uniform quality using robots.

Start of operation: April 2011
  • Realize high productivity with robot work
  • Easy to produce small quantity and multi-kind products
  • Produce excellent products of uniform quality with powerful automatic hydraulic equipment
  • Prevent quality defects with computer control system
ROBOT SYSTEM
Self-Inspector System

Designate the person who acquires the inspector qualification for each line and conduct pre-inspection activities.

  • Designation of inspectors who have acquired the inspector qualification
  • Education on the analysis of the cause of quality defects by type and countermeasures
  • External quality education supervised by the Korean Standards Association and dissemination education
  • Computerized history management by preparing product inspection reports by company and material
Self-inspector system
for each line
Establishment of a process for dealing with poor quality

Establish a systematic process for dealing with defects in quality.

Computerization of product inspection report
  • 01

    Line stop
    in case of defect

  • 02

    Identify the cause of the defect

  • 03

    Notify production management

  • 04

    Notify the sales representative

  • 05

    Determine whether to proceed with the work after informing the customer

  • 06

    Completion of action

Defective treatment process
  • Defect has occurred
    faulty
  • 01. Operator
    • Check defect details

      Determine the defect in raw material or self-defect

    • Investigate and notify defect details
    • Prepare a nonconformity report
  • 02. Production management
    • Check defect details
    • Inform sales representatives and customers
    • Notify the operator after deciding whether to proceed with the work
  • 03. Follow-up management
    • Defects in raw materials

      Request for investigation and CLAIM processing to POSCO

    • Process and quality defects

      Consult with customer companies related to compensation and establish countermeasures to prevent recurrence

    • Defect occurrence details by company:

      History management (computerized)